We offer best service.
We (KHULA-RADEBE SECURITY SERVICES) hope that you will enjoy being with us and have a peace of mind with your business and family, AND your valuables
Security services
- Physical Security
- VIP Bodyguard
- Access control security
- National key Point.
- Armed response
- VIP Escort
- valuables Escort etc.
- Protection of Personnel Property, Information, public and Private.
Technical Services
- Installation of Security cameras
- Installation of Biometrics
- Access control systems
- Programing, maintenance and services.
- Data Networking
- Biometrics registers
- online Registers
- Security gates installation and gate motor installation.
- Gates design, maintenance and services.
- Installation of Air conditioning
- Refrigeration services and repair
- Air conditioning maintenance and service. New installations. Regasing, etc.
- Electric perimeter lights installation
- Solar perimeter light
- Energy saving lights
- Solar system back-up, business and domestic
- Street lights installation maintenance and service
- Buildings wiring and general maintanace of buildings and Renovattions
Duties performed by employers
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Ensuring that the security officers appointed are on time for their duties and he/she is in full uniform.
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Visiting and supervising of officers on duty to ensure that he/she is not under-performing.
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Making sure that appointed officers are still sober/or not under influence of any intoxicating substances.
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Supervising the site itself in order to observe any other dangerous that may be caused by the premises or the building itself.
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Speculate communication between client/s, colleagues and the public especially people who may become terrorist of the place because of poor communication habits.
Recruitiment of decurity officers
Khula Radebe Security Service recruitment policy states very clear that discrimination of any kind is prohibited. In line with the company’s policy, when vacancies becomes available priority shall be given to trained security officers from the local area in which the services will be rendered. The qualifications to be possessed by the security officers shall be as per the tender specification of the client.
Apointment of security officers
After the recruitment process has been exhausted, suitably qualified candidates shall be subjected to the interview process during which a final selection is made of candidates to be appointed. No person shall be appointed unless such a person has been registered with PSIRA and does not have a criminal record. Before any security officer is appointed thorough background check is conducted to ensure that all the credentials of the candidates are verified.
Induction of apointed employee.
Prior to the assumption of duty, all the appointed security officers shall be subjected to an induction program. During such an induction the security officers shall be issued withal the company’s policies to ensure that they are clear about which procedures to follow when dealing with various issues within the organization. Under no circumstances shall the security officer deployed at a client’s site report their administrative problems to the client’s representatives.
Conducting security risk assessment
After a tender has been awarded to Khula Radebe Security Services, a comprehensive Security Risk Assessment Survey will be conducted as part of the company’s policy. The purpose of the survey will be to establish if all the possible risks have been identified before the Tender Proposal was made. The survey report with recommendations will be made available to the client and be critically discussed. All the possible shortcoming to the client for a managerial decision.
Training of the staff
Although all security officers who are appointed are in possession of all the required grades in terms of the contracts, they shall from time to time e subjected to any training that in view of the management will enable them to ensure effective rendering of services. Such training such include among others customers services report writing, and physical fitness courses to ensure that the security officers are all fit to render their services efficiently. Extra training or any specialized training is also provided to the security officers depending on the needs of the clients.
Supervision
The contractor shall ensure that security supervisors are provided to supervise the security officers at all the client’s site to ensure that services are rendered in line with the service level agreement entered with the client. The contractor will delegate to any other personnel any of its powers or functions in terms of this contact. The client will be notified in time about any person to whom certain functions and or powers were delegated. Apart from supervision that is provided by Supervisor’s, Operations Managers will also be meeting with the client’s representatives from to time to discuss issues of mutual interest.
Record keeping
All records in respect of all incidents taking place at the client’s premises will be filled and kept safe for a duration agreed with the client. This includes all records contained in the Occurrence Book as well as registers and any other records that will be generated from client site.
Report of incidences
All incidents or accidents happening at the client’s premises shall immediately be reported to the client’s representative as well as the local Police Station within 2 hours of such incident took place. A detailed written report of all such incidents will be presented to the client within twelve (12) hours after the occurrence of the said incident or accident.
Recording of incidents
Salient details of all incidents occurring on the client premises will be recorded immediately after the occurrence thereof in the occurrence book. Occurrence books will be made available by at the premises and will remain available for inspection by the client at any time in the control room or enclosure of the premises. The occurrence book will remain the property of the client.
Meetings with the clients
Regular meetings shall be held with the clients representatives during which issues of operational security will be discussed. The meeting platform will also be used as a vehicle by both parties to discuss any issues that my negatively hamper the effectiveness of the rendering of services with a view to get a solution to the problem. Although meetings with the client representatives will be scheduled, however, emergency meetings will be called as and when there is a need for such meetings to take place. Such meetings will be called each time a security breach has occurred in an effort to strategize for the investigation thereof.
Monthly reports
A monthly detailed written report in respect of the services rendered in the preceding month will be submitted to the client no later than the second working day of the new month.
purpose
The purpose of this methodology is to illustrate Khula Radebe Security capacity and capability to provide professional security solution.